Parlevel Systems - Vending Management Tools for Successful Operations
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Privacy Policy

 

Parlevel Systems Inc. (collectively, “Parlevel,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information.

 

This Privacy Policy (“Policy”) describes our policy for the information we collect, use, process, maintain, and disclose from your use of our websites, mobile apps, products, and services (collectively, “Services”). This information includes information that can be associated with a person/or could be used to identify a person (“Personal Data”), as well as information that does not relate to a person or cannot be used to identify a person (“Non-Personal Data”). The limitations and requirements in this policy on our collection, use, processing, disclosure, transfer, and storage/retention of Personal Data do not apply to Non-Personal Data.

 

By visiting our websites or using any of our products or services, you agree that your personal information will be handled as described in this policy.

 

Personal information may be requested any time you contact Parlevel or a Parlevel affiliated company. It may also be requested by the Parlevel koin web portal, parlevel koin mobile app, or the Parlevel Micro Market solution. In any and all cases, your disclosure of such information is purely voluntary. Parlevel and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. In the case of the Parlevel koin web portal, Parlevel koin mobile app, or the Parlevel Micro Market solution, Parlevel may share this information with the Parlevel Micro Market operator that owns and operates the Micro Market to which your Parlevel Wallet or Parlevel koin account pertains. We reserve the right to change any provision of the Privacy Policy at any time. We will either post on the website or send out a notice or both when changes have been made to the Privacy Policy that materially affect you, and indicate by what time those changes will be implemented, unless otherwise dictated by law. You are encouraged to review the Privacy Policy from time to time.

 

  1. Personal Data We Collect

 

1.1 Personal Data You Provide Us

 

Personal Data is information that can be used to specifically or explicitly identify or contact a single person. When providing you Services, there is some Personal Data that You voluntarily provide to Us. This may include your name, telephone number, address, email address and contact preferences when you create an account, register for special services, download updated software or participate in a survey, or contact customer support. When using the Parlevel koin web portal, parlevel koin mobile app, or the Parlevel Micro Market solution you may also choose to voluntarily disclose Personal Data such as an month and year of birth, preferred gender, and provide a picture or avatar for your account profile.

In order to easily access your Micro Market wallets at a Parlevel Micro Market kiosk, you may also voluntarily provide certain biometric data such as a fingerprint.

 

1.2 Personal Data We Collect Automatically

 

When you visit our website or use our services, we collect information sent to us by the means with which you contacted us, such as your computer, mobile phone or other device used to access us or the services. The information sent to us includes data on the pages you access, your computer IP address, device identifiers, the type of operating system you are using, your location, mobile network information, standard web log data and other information. Web log data includes the browser type you are using and traffic to and from our site. When you visit the Parlevel website or use the Parlevel Services, we may also collect information about your transactions and your activities.

In the case you take advantage of our gifting services, sending information, gift certificates or products, or invite others to join the services, Parlevel may collect the information you provide about those people such as name, address, email address, and telephone number.

In certain cases, we may work with social media sites. Information received from social media sites is controlled by them, and if information from a social media site is sent to us, you agree that we may collect store and use this information in accordance with our own Privacy Policy.

 

  1. How We Use The Personal Data We Collect

 

We use your personal information to provide you services, and to complete transactions by using the services. We may also use your personal information for communications; from time to time, we may use your personal information to send updates and important notifications, such as changes to our documentation (terms conditions policies and procedures) and because this communication pertains to the provision of your services, you may not opt out of receiving these updates. We may also use your personal information to improve our products, content and services. In the case of promotions of any kind, Parlevel and/or the Micro Market operator owning and operating the Micro Market to which your Parlevel Wallet or Parlevel koin account pertains may use your given personal information to administer such promotions and to send you targeted marketing and promotional offers based on your preferences.

Any biometric data you have voluntarily provided to Parlevel, such registering a fingerprint at a Parlevel Micro Market kiosk, is used by Parlevel to provide you with a quick and easy way to log into your Parlevel Wallet by identifying you without having to rely on an email + PIN combination.

 

  1. How We Disclose and Transfer Your Personal Data

 

3.1 Not Selling Your Personal Data

 

We consider your trust in us regarding your Personal Data to be an important part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are some circumstances, however, where we may disclose, transfer, or share your Personal Data with a third party without notice to you, as described below.

 

3.2 Business Transfers

 

There may come a time where we sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be considered part of the transferred assets. By using our Services, you acknowledge and agree that any successor to Parlevel (or its assets) will continue to have the right to use your Personal Data in accordance with this Privacy Policy.

 

3.3 Parent Companies, Subsidiaries, and Affiliates

 

We may share your Personal Data with our parent companies, subsidiaries, and/or affiliates for purposes according to this Privacy Policy. Any Personal Data shared with our parent companies, subsidiaries, and/or affiliates will be done so in a manner consistent with the Privacy Policy.

 

3.4 Contractors, Consultants, and Service Providers

 

We may share your Personal Data with our contractors, consultants, and service providers who process Personal Data on behalf of Parlevel to perform certain business-related functions and may be located wherever Parlevel operates. These companies may include, but are not limited to, marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, and others. When we engage another company to perform such business-related functions that may require access to Personal Data, these companies will agree to maintain the confidentiality, security, and integrity of such Personal Data in accordance with this Privacy Policy. Access to Personal Data that these companies receive will be limited to only Personal Data needed to successfully complete the business-related function they have been engaged by us for unless you expressly permit them to use your information for other purposes.

 

3.5 Parlevel Customers – Your Vending or Micro Market Operator

 

In the case of the Parlevel koin web portal, parlevel koin mobile app, or the Parlevel Micro Market solution, Parlevel may share this information with the Parlevel Micro Market operator that owns and operates the Micro Market to which your Parlevel Wallet or Parlevel koin account pertains. Any Personal Data shared with our customers will be done so in a manner consistent with the Privacy Policy.

 

3.6 Legal Requirements

 

We may disclose your Personal Data if required to do so by law in order to respond to a subpoena or request from law enforcement, a court, or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend our rights, interests, or property, or that of third parties, (iii) prevent or investigate possible wrongdoing in connection with our Services, (iv) act in urgent circumstances to protect the personal safety of users of our Services or the public, or (v) protect against legal liability.

 

 

  1. How We Secure Your Personal Data

 

We take your security seriously and strive to take reasonable steps to protect your information. No data transmission over the internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures we take to protect the Personal Data you provide us and an explanation of ways we implement these measures. We continue to evaluate and implement enhancements in security technology and practices, however we can only take steps to help reduce the risks of unauthorized access. You can also take steps to protect your information and further minimize the likelihood that a security incident may occur.

 

4.1 Secure Socket Layer

 

We use Secure Socket Layer (“SSL”) encryption when transmitting certain kinds of information, such as payment information or Personal Data. An icon resembling a padlock is displayed in most browsers’ window or address bar during SSL transactions. For example, any time we ask for a credit card number for payment or for verification purposes, it will be SSL encrypted in its transmission to our third party payment gateways, like Braintree, Conekta, and RedSys. The information you provide will be stored securely on those gateways’ services. Once you choose to store or enter your credit card number in our Services, it will not be displayed back in entirety for any users. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.

This is also the means used to encrypt and transmit any biometric data such as fingerprints, both when you register it the first time as well as when anyone uses its fingerprint to log in.

 

4.2 Secure Storage

 

We maintain reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you, this includes your biometric data.

 

4.3 Vendors and Partners

 

We work with vendors and partners to protect the security and privacy of user information. We host our Services on Google Cloud, who maintains its own procedures and controls to ensure data security. Details can be found at https://cloud.google.com/security/

 

4.4 Employee and Contractor Access to Personal Data

 

We limit access to personal information about you only to those trained employees who we reasonably believe need to come into contact with that information to provide products and services to you in order to do their jobs.

  1. Choices You Have Regarding Your Personal Data

 

5.1 Accessing, Updating, Correcting, or Deleting Your Personal Data

 

Upon request, we will provide you with information about whether we maintain, or process on behalf of a third party, any of your Personal Data. If your personal information changes, the Personal Data we collected about you is inaccurate, or if you wish to no longer use our services, you may also request that your Personal Data be corrected, amended, or deleted. Requests for access to your Personal Data and to have it corrected, amended, or deleted should be sent to support@parlevelsystems.com or writing to us at Parlevel Systems Inc., 114 E. Cevallos St., San Antonio, TX 78204.

We will try to meet all requests regarding Personal Data, however, you may not be able to remove your personal information from archived web pages we no longer maintain. If we are unable to complete your access request, we will let you know we are unable to do so and why. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

If your information has been shared with a third party, as described above, then that third party has received their own copy of your data. If you have been contacted by one of these third parties and wish to correct or request they delete your information, please contact them directly.

 

5.2 Limiting the Personal Data You Provide

 

You can browse our Services without providing any Personal Data (other than data automatically collected to the extent it is considered Personal Data under applicable laws) or by limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services.

 

5.3 Opting Out of Electronic Communications

 

Parlevel may send you electronic communications marketing or advertising through the Services themselves or events on the Services. When you use our Services, you have the option of signing up for Newsletters or to request further information. If at any time you would like to stop receiving the information that you have requested to receive from us, you may follow the opt-out instructions contained in any such electronic communication. In the case of the Parlevel koin and Micro Market solutions, you may also manage your email preferences at any time through your account.

If you opt-out of receiving emails or promotions from us, we may still send you emails about your account or any Services you have requested or received from us, or for other customer services purposes. In addition, you may still receive emails sent by third parties through means other than our Services.

Please be aware that you cannot unsubscribe from update communications about our Services unless you deactivate your account.

 

  1. Retention of Your Personal Data

 

Should you wish to close your account and end your relationship with Parlevel, we will “close” such account, but retain personal information to collect fees or redeem value, resolve disputes, or assist with any action required or permitted by law. In the case of biometric data, we will keep it lined to your account for at least one year and then delete it. To close your account please email support@parlevelsystems.com or write to us at Parlevel Systems Inc., 114 E. Cevallos St., San Antonio, TX 78204. Even after you opt-out of all communications, we will retain your Personal Data in accordance with this Privacy Policy, as provided under “6. Retention of Your Personal Data”, though we will no longer use it to contact you. However, third parties who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies. You will need to contact those third parties in order to have your information deleted from their records as well.

 

  1. Cookies, Web Beacons, Etc.

 

7.1 What Cookies and Web Beacons Are

 

Cookies are small data files placed onto your computer or mobile device when you visit a website which allows our Services to distinguish you from other users, allow the Services to work properly, as well as to help monitor your usage of our websites, apps, and services. Web beacons work similar to cookies, however, instead of a file stored on your computer, web beacons are embedded invisibly on web pages. We use cookies, web beacons, tags, and other similar tracking technologies to track when you visit our websites and mobile applications (collectively, “Cookies”).  

 

7.2 How We Use Cookies

 

There are several reasons we use Cookies on our Services. Some of these Cookies are necessary for technical reasons and help our Services to operate as intended for your benefit (“Essential Cookies”), such as access to secure areas of the Services. Other types of Cookies are used for analytical purposes such as how our Informational Websites and/or Services are being used, and to customize content and internal advertising to you (“Analytical Cookies”). While these types of Cookie help us to create new features, improve on our existing Services, and provide advertisements of interest to you, our Services can function without them.

 

7.3 Controlling Cookies

 

You have the right to decide whether to accept or reject Cookies. You can exercise your Cookie preferences by activating the setting on your web browser that allows you to refuse the setting of all or some Cookies. However, if you use your browser settings to block all cookies (including Essential Cookies), you may not be able to access or use all or parts of our Services. If you have not adjusted your browser setting so that it will refuse cookies, our system will issue Cookies as soon as you visit our Services. Blocking or deleting Cookies will not prevent device identification and related data collection from occurring when you access our Services. Turning off Analytical Cookies will prevent their ability to measure the relevance and effectiveness of our Services, emails, and advertising as well as to show you tailored advertising, however this does not mean you will no longer see any advertisements when you use our Services.

 

  1. Children

 

The Children’s Online Privacy Protection Act of 1998 and its rules (“COPPA”) requires us to inform parents and legal guardians about our practices for collecting, using, and disclosing personal information from children under the age of thirteen (13). In some countries, even higher age limits may apply. Parlevel does not intend to collect Personal Data from children under the age of thirteen (13), or the otherwise applicable age limit if different in your country of location. If you are aware of a user under the age of thirteen (13) who has provided Personal Data through our Services, please contact us at support@parlevelsystems.com   

 

  1. International Privacy Laws

 

9.1 Scope

 

This section applies solely to EU data subjects (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein and Norway and, where applicable, Switzerland). Our Privacy Policy describes why and how Parlevel collects, uses and stores your Personal Data, the lawful basis on which your Personal Data is processed, and what your rights and our obligations are in relation to such processing (please see “Your Rights” section below).

 

9.2 Data Controller

 

Parlevel is the data controller for processing of your Personal Data, but we act as a data processor for Personal Data that we process on behalf of our Customers. Please see the “Contacting Us” section below to find out how to contact us.

 

9.3 Your Rights

 

Subject to applicable EU law, you have the following rights in relation to your Personal Data:

-Right of access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details. If you require additional copies, we may need to charge a reasonable fee.

-Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your Personal Data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.

-Right to erasure: You may ask us to delete or remove your Personal Data, such as where our legal basis for the processing is your consent and you withdraw consent. If we shared your data with others, we will tell them about the erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data with so you can contact them directly. We may continue processing Personal Data where this is necessary for a legitimate interest in doing so, as described in this Privacy Policy.

-Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it. We will tell you before we lift any restriction on processing. If we shared your Personal Data with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.

-Right to data portability: Effective 25 May 2018, you have the right to obtain your Personal Data from us that you consented to give us or that was provided to us as necessary in connection with our agreement with you. We will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.

-Right to object: You may ask us at any time to stop processing your Personal Data, and we will do so:

–If we are relying on a legitimate interest to process your Personal Data — unless we demonstrate compelling legitimate grounds for the processing or

–If we are processing your Personal Data for direct marketing.

-Right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing of your data before we received notice that you wished to withdraw your consent.

-Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.

You may exercise your rights by contacting us as indicated under “Contacting Us” section below.

 

9.4 Legitimate Interest

 

“Legitimate interests” means our interests in conducting our business, managing and delivering the best Service to you. This Privacy Policy describes when we process your Personal Data for our legitimate interests, what these interests are and your rights. We will not use your Personal Data for activities where the impact on you overrides our interests, unless we have your consent or those activities are otherwise required or permitted by law.

 

9.5 Data Transfers

 

We rely on the guidelines of the EU-U.S. and Swiss-U.S. Privacy Shield certification to transfer Personal Data and other information that we receive from the EU and Switzerland to DocSend in the U.S.  

 

9.3 Contacting Us

 

If you are an EU or Swiss resident and have an privacy or data use concern please contact Parlevel at support@parlevelsystems.com

 

 

  1. Terms of Use

 

Your use of our Services, as well as any dispute over privacy, is subject to this Privacy Policy and our Terms of Service, available at http://www.parlevelsystems.com/legal/ (ParlevelSystems.com informational website) and https://www.parlevelkoin.com/docs/terms_and_conditions.pdf (Parlevel koin platform).

 

 

 

 

  1. Exclusions

 

11.1 Third Party Sites And Services

Our website, mobile application links to third party websites and locations, and encourage use of their services. Our products and services may contain offers or offer products and services from third parties. Any information gathered by third parties is governed by those third parties’ privacy policies. You are encouraged to verify the privacy policy of every service you use.

 

11.2 Aggregated Personal Data

In an ongoing effort to better understand and serve the users of our Services, we often conduct research on our customer demographics, interests, and behavior based on Personal Data and other information that we have collected. This research may be compiled and analyzed on an aggregate basis and this aggregate information does not identify you personally and we therefore consider and treat this data as Non-Personal Data.

 

  1. Changes to This Privacy Policy

 

Parlevel reserves the right to update or modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will post the revised Privacy Policy to our website with a changed “Last Updated” date at the bottom of this Privacy Policy. All changes are effective 30 days after posting. Your continued use of Services following the effectiveness of any changes constitutes acceptance of those changes. If you do not agree with any of the changes to the Privacy Policy, you should cease accessing, browsing, and otherwise using of the Services we provide, and close your account.

 

  1. Contacting Us

 

Who To Talk To About Your Privacy Questions

If you have any questions comments or concerns regarding this privacy policy, please contact us at support@Parlevelsystems.com  or writing to us at Parlevel Systems Inc., 114 E. Cevallos St., San Antonio, TX 78204

 

  1. Your California Privacy Rights

 

14.1 Do Not Track

 

Our Services are not currently configured to respond to browsers’ “Do Not Track” signals because at this time no formal “Do Not Track” standard has been adopted.

 

14.2 Shine Your Light

 

California residents may request a list of all third parties to which Parlevel has disclosed certain personally identifiable information about you for marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information by contacting us at: support@Parlevelsystems.com  or writing to us at Parlevel Systems Inc., 114 E. Cevallos St., San Antonio, TX 78204

 

 

Parlevel Systems Inc.,    Last Updated: May 25th 2018