1. Collection and Use of Personal Information
a. What We Collect
Personal information is information that can be used to specifically or explicitly identify or contact a single person. We may collect a variety of information, including your name, telephone number, address, email address and contact preferences when you create an account, register for special services, download updated software or participate in a survey, or contact customer support.
When you visit our website or use our services, we collect information sent to us by the means with which you contacted us, such as your computer, mobile phone or other device used to access us or the services. The information sent to us includes data on the pages you access, your computer IP address, device identifiers, the type of operating system you are using, your location, mobile network information, standard web log data and other information. Web log data includes the browser type you are using and traffic to and from our site. When you visit the Parlevel website or use the Parlevel Services, we may also collect information about your transactions and your activities.
In the case you take advantage of our gifting services, sending information, gift certificates or products, or invite others to join the services, Parlevel may collect the information you provide about those people such as name, address, email address, and telephone number.
b. How We Use It
We use your personal information to provide you services, and to complete transactions in which you enter with us or using the services. We may also use your personal information for communications; from time to time, we may use your personal information to send updates and important notifications, such as changes to our documentation (terms conditions policies and procedures) and because this communication pertains to the provision of your services, you may not opt out of receiving these updates. We may also use your personal information to improve our products, content & services. In the case of a promotion of any kind, any personal information given may be used to administer such promotion. We may also use this information to send target marketing and promotional offers based on your preferences.
2. Collection and Use of Non Personal Information
What We Collect & How We Use It
We may collect non-personal information; data we collect about the use of the services or about a group or category of services or users, from which individual identities or other personal information has been removed or in anonymized form that does not directly identify you.
3. Cookies and Other Technologies
We may use small text or data files known as “Cookies” (or other technology such as web beacons, pixel tags, “Flash cookies” or other local storage provided by your web browser or other applications). These are tools which help us recognize you as a return user, customize your user experience (such as content and advertising), and measure our performance in servicing you. This technology can also prevent fraud and minimize risk, ultimately leading to a trusted and enjoyable experience.
Pixel Tags allow us to send messages to users, and also to verify whether a user has viewed a page, a message or email. We use this technology and information to minimize messages sent to users.
In the case Cookies are somehow combined with personal information, the result would be treated as personal information.
4. Disclosure to Third Parties
From time to time we may make certain proprietary or personal information available to service providers and affiliates with whom we work (or, to a vending management company if you engage such as a service provider, or your Parlevel devices were provided by a vending service provider), in order to provide our products and services or who assist in promotional and marketing activities. Personal information will not be shared or sold to third parties for their marketing purposes, and only shared by us to fulfill or improve products, services and promotional and marketing activities.
We will from time to time employ or contract with service providers who provide services such as customer support, managing data, delivering products and services, conduct research, and assess your interest in the products and services. These service providers are obligated to keep your personal information protected.
When necessitated or compelled by law, legal process, legitimate requests from authorities (foreign or domestic) including subpoena, it may become necessary for Parlevel to disclose personal information. We may also disclose personal information for the purposes of public importance, such as enforcement of the law, public health and safety or national security.
5. Protection of Personal Information
Parlevel uses multiple safeguards to protect your personal information against misappropriation, loss, theft, unauthorized access, alteration and destruction. These include physical devices, technical knowhow, policies and procedures and administrative steps. In addition, any purchases or transactions made through Parlevel websites are made using encryption known as a Secure Sockets Layer with a PCI level 1 compliant service.
6. Integrity and Retention of Personal Information
Parlevel has a commitment to privacy which we communicate and reiterate to our employees, and strictly enforce privacy and security. Should you wish to close your account and end your relationship with Parlevel, we will “close” such account, but retain personal information to collect fees or redeem value, resolve disputes, or assist with any action required or permitted by law.
7. Access to Your Information
We also commit to accuracy of information, and you may review and edit your personal information, including partial or total deletion of such information, by logging into your account settings and profile. To verify it is accurate & change it. Should this not be available to you, you may contact us through the contact information listed below for assistance.
We do not knowingly collect information on children under the age of 13, unless through a special program, a parent has set up a student account on behalf of that child, and a verified consent from the parent has been provided. In the case we learn that information has been collected on a child under the age of 13 without the appropriate parental consent, action will be taken to remove such information as quickly as possible. For more information, please review Parlevel Terms of Sale and Account.
9. Location-Based Services
Parlevel may collect, use and share location data, including precise location data and real time geolocation data in combination with Transactional Data in order to provide other users product and service information in real time. This information is anonymized and aggregated, and will not personally identify users.
10. Third Party Sites And Services
11. Who To Talk To About Your Privacy Questions
12. Electronic delivery of communications.
You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, “Communications”) that we provide in connection with your use of our services. You agree that Parlevel may rely on your information as complete and accurate. Communications include, but are not limited to: agreements and policies you agree to, including updates to these agreements or policies; information related to any Account, including transaction information, receipts, prepayments, and history.
13. Withdrawing Consent.
You may withdraw your consent to receive Communications electronically by writing to us at Parlevel Systems Inc., 112 E. Pecan St. 11th Floor, San Antonio TX 78205, or, electronically, contacting us by email at support@Parlevelsystems.com.
14. Requesting paper copies of electronic Communications.
If you would like a paper copy of any Communication previously sent to you, you may contact us at the same addresses mentioned above
15. Maintaining Accurate Contact Information.
For receiving electronic communications, you agree to keep the email address you give us to use to communicate with you up to date, complete and accurate. You agree to update your contact information when needed and acknowledge that if we do not have accurate contact information, we may not be able to communicate with you. For receiving any written, physical communications from Parlevel, you must provider your complete and accurate physical address for receipt of US mail.
Parlevel Systems Inc., September 2017